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Brightstar Communities

Madison, Wisconsin

(608) 620-7900 | 6550 Schroeder Road, Madison, WI 53711 | View on Map

Lois Forde

Front Desk Concierge

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From caregiver to Director, my long term care career has been the most exciting, joyful and life enriching experience.  I have worked in assisted living and specialized dementia care since the early 90’s.  Celebrating five years of service this last year at BrightStar was a delight.  It has been incredible assisting the communities to grow in care and support of older adults.

What attracted you to a career supporting and caring for older adults?

I’ve enjoyed teaching various state required assisted living/dementia classes and mentoring for most of my career. My interest and enthusiasm has grown working hands on with residents and their families dealing with dementia.  There is no greater feeling than seeing a new caregiver fall in love with this honorable work.

What are you passionate about in your role?

I have cherished every day, every resident.  Everyone I meet is a friend. I am proudly starting my fifth year with BrightStar Senior Living as Concierge.  One of the things I love the most about my role is the great pleasure of wearing many hats in our beautiful community. I am motivated to be part of a team providing residents and their families with the highest quality care and upholding high standards for all.

What makes BrightStar Senior Living unique?

BrightStar is very unique in the way that all residents and staff are encouraged and supported to share and enjoy each other’s diverse cultures, beliefs, educational backgrounds, and individuality. Everyone is respected and praised, a feeling that we are all connected and can learn from one another.

What brand promise word do you connect with and why?

They say it takes a village, it really does! I live my passion every day through serving our residents, believing that we can beat any illness or diagnosis by the love and dedication we deliver, everyone receives person centered care for a full life each and every day, and no one is ever left behind. Our care is about the individual.

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