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Brightstar Communities

Waunakee, Wisconsin

(608) 849-2322 | 1001 Quinn Drive, Waunakee, WI 53597 | View on Map

Sherry O’Rourke

Front Desk Concierge

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Education/Experience 

I graduated from Madison Area Technical College with a degree in Administrative Assistant (Legal). I worked as a legal assistant in a law firm for ten years. During this time, I also volunteered with a local organization assisting the elderly in a companionship role.

I have worked at BrightStar Senior Living in Madison since July 2016 in the role of caregiver. In August 2018, I began my role in Waunakee as the concierge.  I appreciate the opportunity I have each day to connect with residents, families, staff, and visitors to our community.

What attracted you to a career supporting and caring for older adults?

After staying at home for a number of years to raise a family, I wanted to return to work in a role I found rewarding and fulfilling. I really enjoyed my volunteer time as a companion with the elderly and felt this was the path for me.

What makes BrightStar Senior Living unique?

BrightStar Senior Living is a smaller community that feels like home when you walk in the front door. Being in the unique setting of a small community, the staff gets to know and have a closer connection with the residents and their families.

What are you passionate about in your role?

I am passionate about making a difference in someone’s life, no matter how big or small that may be. I find it very rewarding to bring joy to someone’s day and to bring peace of mind to their families knowing their loved one is being provided with the quality of care they deserve.

What brand promise word do you connect with and why?

Dignity. I feel we all need to feel valued and respected. We are all unique individuals and need to be treated in a manner that helps us maintain our independence and gives us choices that can make a difference in our day and bring us great joy.

 

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